Shipping Policy

Shipping Fee

It depends on the estimated delivery speeds, weight and distance, we provide international shipping options of "Standard Shipping" or "Express Shipping" on chekout page.The shipping cost is calculated automatically on chekout page.
We offers free shipping on US and UK orders.

Handling Time
Delivery Time = Handling Time + Shipping Time (+ any holidays)
Most online orders may take up to 1-2 days(Exclude Weekends) to process before shipping from our warehouse.

Shipping Time
It will take 10-15 business days for delivery depends on your location.
PS: Due to COVID-19, we are experiencing manufacturer, distribution delays or government restrictions.

Dispatched
You will receive a dispatched email when your order has been dispatched, please check your SPAM/Junk box just in case it slips in there. If you cannot find your dispatch email, contact us at support@wewarmsmart.com and we can give you real-time information on whether your order has been dispatched or not.

Tracking
When you receive your dispatched email, the tracking number will be there most of the time, if you can not find it, please email us at support@wewarmsmart.com for an update on your tracking. It always takes 1 to 3 days before the package is checked into the carrier's tracking system. For more shipping information, please contact us via email or in the ‘Contact Us’, we will usually get back to you within 24 hours.